Guest Services and Resort Amenities
Besides an incredibly spacious beach front location for our Myrtle Beach hotel and resort, it’s our pleasure to deliver an incredible experience. And, that begins with great service.
Enjoy free wireless internet service around the resort.
24-hour Front Desk
Our front desk is staffed 24-hours for your convenience.
The resort’s fitness center is located on the 2nd floor of the Palmetto building. Room key is required for access. Open daily from 7am –10pm.
Fish Tales General Store on Springmaid Pier
Located on the Springmaid Pier, carries a great selection of gifts and souvenirs including t-shirts, hats, and beach accessories, as well as, a limited selection of groceries, health and beauty aids, and beverages. Open Daily.
Tackle Box at Springmaid Pier
A fisherman’s dream now at Springmaid Pier. Stop in our new Tackle Shack to buy your fishing tackle and bait for a fun day on the pier! Open Daily.
Our patrolled, parking facility is free to resort guests. Ask about our bus parking options.
Copy, fax and other business services are available at the Front Desk. Charges apply.
Laundry facilities are available in our Palmetto building.
Check Out time is 11:00 a.m. You may check out at the Front Desk or dial 4700 for express checkout.
Room Bedding Options
A limited number of cribs and rollaways are available on request. They are available on a first come first serve basis. Cribs are free; rollaways are $15/day.
Tickets and Access to Myrtle Beach Activities
Relax and enjoy your vacation while we take care of the arrangements. Our front desk staff is happy to arrange tickets, seats or play at a variety of popular Myrtle Beach activities, from restaurant reservations to theater or amusement tickets, a riverboat cruise or golf.
Conference, Group and Meeting Services
The resort features a 35,000 square foot conference center available for receptions, board meetings, training sessions, exhibits, and banquets. The resort offers numerous services for groups, including:
- event planning
- menu selection
- activity and recreation coordination
Safes are located in each guest room for your personal security and peace of mind.
Ironing Board and Iron
These items are located in each room for your convenience.
We offer two restaurants on site:
Marlins restaurant – Serving buffet-style breakfast, lunch and dinner. Hours are seasonal and posted at locations throughout the resort.
BARnacles on the Pier – With spectacular views overlooking the Atlantic, BARnacles on the Pier offers traditional grilled items for casual beach dining. Open from breakfast through dinner, BARnacles is also the hot spot for a late evening ice cream to top off a walk on the beach.
FREE Unlimited Miniature Golf
NEW for 2013 all registered guests can enjoy FREE Unlimited Miniature Golf during their stay. Please see the front desk for clubs, golf balls and more information.